aiSeller

Privacy Policy

This Privacy Policy describes the data that we process to support NovelBloom apps, websites, and related services offered by NovelBloom (“NovelBloom”). You can find additional tools and data in the NovelBloom settings. It explains our practices concerning the personal data we collect from you, or that you provide to us, in connection with NovelBloom. If you do not agree with this policy, you should not use NovelBloom. NovelBloom is provided and controlled by NovelBloom ("we" or "us"). If you have any questions about how we use your personal data, please contact contact@aiseller.app.

1. Data Collection

The type of data that we collect and handle is dependent on how you use NovelBloom. For instance, the data we gather from a reader on NovelBloom is not the same as that from an author who publishes their novel on NovelBloom. Even if you don't have an account, if you use NovelBloom, we may be able to collect some data about you.

The data we collect and process includes the following:

I. Your Activity and Data You Provide

On NovelBloom, you can read or publish novels, make comments, and purchase virtual currency for charged chapters, among other activities. We will collect information about the actions you perform on NovelBloom and the data you provide, such as:

The content you create, for example, novels or comments;
Metadata about the content itself, for example, upload location or creation document date, in accordance with relevant legislation;
The type of content that you read or comment on;
The application and functions you use, and your actions during this usage;
Purchases or other transactions you make, which may include payment card data (processed by our payment partners);
The time, frequency, and duration of your activity.

Data under special protection

You can choose to provide data about your age, gender, and email address. These and some other types of data may receive special protection under the laws of your jurisdiction.

II. Application, Browser, and Device Data

We will collect and receive data about the different devices you use and how you use these devices, and the data that comes from these devices.

The device data that we collect and receive includes:

The device and software you currently use, and other device characteristics;
Data your device links to the Internet, including your IP address;
Data collected by Cookies (specified in Section 2) and other similar technologies.

III. Data from Business Partners, Suppliers, and Third Parties

We may collect various data and information about your activities on or off NovelBloom from business partners, suppliers, and third parties. For example, we might collect your device data, your application usage, and advertisements you view. Furthermore, a business partner might share other data with us, such as your email or third-party account data (if you choose to link such accounts).

2. Cookies

Cookies are small pieces of text used to store data on web browsers. Cookies are used to store and receive identifiers and other data on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as "cookies".

We use cookies if you have a NovelBloom account, use NovelBloom services (including our website and apps), or visit other websites and apps that use NovelBloom services. Cookies enable NovelBloom to offer its services to you and to understand the data we receive about you, including data about your use of other websites and apps, whether you are registered or logged in or not.

We use cookies to:

Verify log-in data.
Track traffic flow and patterns of travel in connection with the Services.
Understand the total number of visitors to the Services on an ongoing basis and the types of devices used.
Monitor the performance of the Services and continually improve them.
Customize and enhance your online experience.
Provide customer service.

You have the right to choose whether to accept cookies or not. However, please note that if you choose to refuse cookies, certain parts of NovelBloom may not work properly. Please be aware that these controls are distinct from the privacy controls NovelBloom offers you within the platform.

Most devices (for mobile applications) and browsers (for web apps and pages) are initially set up to accept cookies and allow you to change your cookie settings. These settings will typically be found in your browser’s “options” or “preferences” menu. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.

3. The Ways and Purposes of Data Processing

The types of data we process and the purposes and ways we process it are as follows:

Purpose: Providing NovelBloom

This involves collecting, storing, sharing, analyzing, reviewing, and collating data when necessary. In some cases, we use not only automated processing techniques but also a manual review process to accomplish the following: Creating and maintaining your account and personal profile; Promoting content presentation; Providing commenting functions; Offering commercial novels; and Carrying out analysis. We also use available data to develop, study, and test NovelBloom improvements. Data is used for: Understanding if NovelBloom is functioning correctly; Solving issues and correcting exceptions; Testing new features; Acquiring feedback for NovelBloom or its functions.

Data Used: Your Activity and Data you provide (e.g., content created, metadata, content consumed, app usage, purchase data, activity logs). Application, Browser and Device Data (e.g., device/software characteristics, IP address, cookie data). Data from Business Partners, Suppliers and Third Parties (You can control NovelBloom’s use of business partner data for personalized advertising through settings).

Purpose: Verifying accounts, investigating suspicious activity, and ensuring security

We will process your relevant data under our control and use automated processing techniques, and in some cases, a manual review process to achieve the following: Verifying accounts and operations; Investigating suspicious activity; Anti-piracy operations; Detecting, preventing, and combating harmful or illegal activities; Monitoring and preventing spam, as well as addressing other security issues and negative experiences.

Purpose: Processing specially protected data with your permission

Processing your data that is specifically protected by law, so that we can share it with others you permit, in order to better serve you. For this purpose, we collect, store, and publish data, and process it automatically or, in some cases, manually.

Data Used: Your Activity and Data you provide (e.g., data about your age, gender, and email address which may be specially protected under the laws of your jurisdiction and provided by you when you register a NovelBloom account).

Purpose: International data transfer for service operation

Transferring, storing, or processing your data across borders, including with the United States and other countries. Because NovelBloom may operate globally, with users, partners, suppliers, and employees potentially around the world, it is necessary for us to communicate data for maintaining, analyzing, and improving NovelBloom.

Purpose: Sharing data with third parties as instructed by you

Sharing your contact details, personal data, or other data with a third party. The type of data you want to share will differ according to what you require us to share. For example: When you instruct us to pay your earnings via a third-party payment processor, we will share your relevant account data or other data you may allow to enable successful payment.

Data Used: Your Activity and Data you provide (e.g., your name, bank account details (for authors), email, etc., as necessary for the specific sharing purpose).

4. Data Sharing

We will never sell any of your personal data to anyone, and we require partners and third parties to follow rules that define how they are allowed and prohibited from using and disclosing the data we provide.

Specifically, we share data with the following types of third parties:

(a) We work with third-party partners who help us improve NovelBloom, which makes it possible to operate our company and provide services to people around the world.
(b) We do not provide any personally identifiable data to third-party ad servers or ad networks without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out.
(c) Members, subsidiaries, or affiliates of our corporate group, to help improve and optimize NovelBloom.
(d) Law enforcement agencies, public or tax authorities, or other organizations if legally required to do so, or if we believe in good faith that such use is reasonably necessary to comply with a legal obligation, process, or request; enforce our Terms of Service and other agreements, policies, and standards, including investigation of any potential violation thereof; detect, prevent or otherwise address security, fraud or technical issues; or protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law.

5. Data Security

We implement reasonable and appropriate technical and organizational measures to help protect personal data from unauthorized access, use, disclosure, alteration, and destruction. Unfortunately, the transmission of data via the internet is not completely secure, and we cannot guarantee the security of your data transmitted via the Platform; any transmission is at your own risk. To help us protect personal data, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts.

6. Data Management, Deletion, and Exercising Your Rights

We provide tools for viewing, managing, downloading, and deleting your own personal data. You can also visit the Settings page of the NovelBloom service you are using to manage personal data. In addition, you may have other privacy rights under applicable law.

You can access your personal settings or contact customer service by email at contact@aiseller.app to exercise your rights.

I. View and manage your personal data

You are entitled to access, view, and manage your personal data via your account settings or by contacting customer service at contact@aiseller.app.

II. Delete your personal data or your account

If you want to remove your personal data, you can:

Search for and remove certain personal data

We provide tools that will help you delete certain personal data. For example, you can use a delete button to remove books from your library or remove comments you have made. Once comments are removed, other users will generally not be able to see them anymore.

Remove your account permanently

You can contact us by email at contact@aiseller.app to request that your account be removed.

Once your account is removed, we will no longer supply you with any products or services. We will remove your personal data at your request, except as otherwise required by law. We will assist you in removing your account data and deleting your payment records for unlocking chapters. If you permanently remove your account, you cannot reactivate it, and you cannot retrieve your reading, spending, or unlocking records, including any balance of top-up virtual currency.

III. How long does it take to delete your personal data?

The time required for deletion varies. For example, deleting certain personal data you directly control may be instantaneous. Deleting an entire account should generally not last more than 15 working days from the date of receipt of the verified request. If you have concerns, please contact customer service.

You can use your account settings to view your personal data or contact customer service. You can inquire, correct, delete, cancel your user account, and revoke authorized user operations by contacting us. For safety reasons, you might be asked to submit a written request or otherwise prove your identity. You may be required to confirm your identity before we proceed with your application.

A reply will generally be sent to you within 15 working days. If you are not satisfied, feel free to contact customer service to make a complaint.

7. Age Restrictions

NovelBloom is not primarily developed for children. This Platform is not directed at children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction, if higher). If you believe that we have personal data about or collected from a child under the relevant age without proper consent, please contact us at contact@aiseller.app.

Users between 13 and 18 (or the age of majority in their jurisdiction, if higher) (each a “Teen”) may not access or use the Service unless (i) both the Teen and their parent or legal guardian have first agreed to our Terms of Service; and (ii) the Teen uses an account established by their parent or legal guardian, under such parent or guardian’s supervision, and with such parent or guardian’s permission. If you permit a Teen to use the Services, you hereby agree to our Terms of Service on behalf of both yourself and the Teen. You further agree that you are solely responsible for any and all use of the Service by your Teen, regardless of whether such use was authorized by you.

8. Data Retention Time

We retain your data for as long as it is necessary to provide you with the service or fulfill the transactions you have requested or authorized. Where we do not need your data in order to provide the service to you, we retain it only for so long as we have a legitimate business purpose in keeping such data, including to comply with our legal obligations, enforce our agreements, resolve disputes, and as necessary for the establishment, exercise, or defense of legal claims.

You can delete your Account, and you should understand that upon deletion of your Account, you will lose the right to access or use all or part of the Platform. After you have deleted your account, we may retain certain data in an aggregated and anonymized format.

9. Changes to this Policy

We'll notify you before we make changes to this policy and give you the opportunity to review the revised policy before you choose to continue using our Services.

10. Complaints

In the event that you wish to make a complaint about how we process your personal data, please submit your complaint via email at contact@aiseller.app. We will endeavor to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with your data protection authority or follow the dispute resolution process provided in the Terms of Service.

11. Contact

If you have questions about this policy, you can contact us as described below.

Contact Us

You can contact us by email at:

contact@aiseller.app